Nairobi delivery teams move parcels, stock, and documents across CBD streets, industrial areas, estates, and upcountry corridors. Zamacore builds ePOD software that captures delivery evidence at the door and connects it to dispatch, finance, and customer service.
Built for Nairobi route reality
A single delivery run can mix office towers, gated estates, open markets, warehouses, and waiting-time disputes. ePOD lets riders capture signatures, photos, quantities, and notes quickly so the next stop is not delayed, while dispatchers still see the live status of every job.
Central visibility across many vehicles
When dozens of vehicles run different zones, WhatsApp and phone calls stop scaling. Routes are assigned to a vehicle that already has its assigned driver, so dispatch sees vehicle assignment, arrival, completion, failed attempts, and pending evidence in one workspace, and can reassign a route to another vehicle without losing the delivery record.
M-Pesa and cash-on-delivery control
Nairobi customers expect fast payment confirmation. ePOD can record cash collected, M-Pesa references, and receipts against the delivery so collections reconcile instead of relying on a rider’s word at end of day.
Evidence that survives disputes
Landlord gates, reception desks, and security checks create frequent disputes about who received what. Timestamped signatures, photos, and exception reasons keep a defensible record that customer service and finance can act on immediately.