Information We Collect
We may collect contact details, account details, business information, project or support messages, billing records, device and usage information, and files or documents submitted through our systems.
Zama Systems LTD explains how we collect, use, protect, and manage information across our websites, platforms, customer workflows, and communication channels.
Last updated: April 28, 2026
We may collect contact details, account details, business information, project or support messages, billing records, device and usage information, and files or documents submitted through our systems.
When you contact us through WhatsApp or respond to WhatsApp notifications, we may receive your phone number, profile name, message content, delivery status, and related metadata from WhatsApp Cloud API so we can respond and provide support.
We use information to provide services, respond to enquiries, deliver notifications, manage projects, support customers, process payments, improve our systems, prevent misuse, and meet legal or operational obligations.
We do not sell personal information. We may share limited information with service providers, payment providers, messaging providers, hosting partners, professional advisers, or authorities when required for service delivery or legal compliance.
We use access controls, secure hosting practices, backups, audit trails, and operational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.
You may request access, correction, deletion, or restriction of your personal information where applicable. You may also opt out of non-essential communications by contacting us.
For privacy questions or data requests, contact Zama Systems LTD at muki@zama.co.ke or through our contact page.