ePOD ยท Cash on Delivery

Cash-on-delivery proof software in Kenya

Cash-on-delivery puts money in the hands of delivery teams, which makes evidence and reconciliation critical. Zamacore builds ePOD software that links the delivery, the collection, and the settlement in one record.

How ePOD fits pay-on-delivery and COD operations

Cash-on-delivery puts money in the hands of delivery teams, which makes evidence and reconciliation critical. Zamacore builds ePOD software that links the delivery, the collection, and the settlement in one record.

One record for delivery and payment

The delivery event, recipient evidence, amount collected, payment method, and reference are captured together, so nothing depends on a separate notebook or a message at end of day.

M-Pesa and cash references

M-Pesa confirmations, transaction codes, and cash receipts are recorded against the order, reducing mismatched or duplicated collections.

Daily settlement and shortages

Supervisors compare collections to deliveries per rider or vehicle, surfacing shortages, overages, and uncollected orders before they become write-offs.

Fewer customer disputes

If a customer claims they already paid, the recorded reference, amount, and delivery evidence settle the question quickly.

What every Zamacore ePOD record includes

Each delivery keeps a traceable record that finance, customer service, and management can trust.

Recipient sign-off

Name, signature, one-time code, or PIN confirming the right person received the delivery.

Photo evidence

Delivery, packaging, condition, seal, or serial photos attached to the order with a timestamp.

Quantities and exceptions

Delivered, short, rejected, damaged, and returned quantities with reasons and notes.

Time and place

Device and server timestamps, and location or geofence context where permitted.

Offline capture

Evidence is stored on the device and synchronised automatically when connectivity returns.

Audit trail

User, device, time, and approved amendments recorded so the original delivery record stays intact.

Connects to the systems you already run

ePOD is most valuable when delivery evidence flows into dispatch, finance, and reporting instead of living in a separate app.

Payments and reconciliation

Reconcile cash-on-delivery and M-Pesa collections using M-Pesa reconciliation workflows.

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Request an ePOD proposal for your operation

Share your delivery types, team size, evidence requirements, current systems, and target timeline. Zamacore will turn the requirement into a practical ePOD plan.

Electronic proof of delivery overview

Practical buying guides

Compare the workflow before you choose

Use these Kenyan buyer guides to review essential workflows, controls, integrations, and implementation questions.

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Frequently asked questions

Can ePOD record both cash and M-Pesa collections?

Yes. The amount, method, reference, and receipt can be captured against each delivery for cash and mobile-money collections.

How does reconciliation work for cash-on-delivery?

Collections are compared against deliveries per rider or vehicle, and any shortage, overage, or uncollected order remains visible for follow-up.

Can it verify payments automatically?

Where a payment provider API is available, the system can confirm transactions and flag mismatches against the recorded amount.

Can it integrate with our accounting software?

Where APIs are available, approved collections and deliveries can feed invoices, receipts, and customer balances in your accounting system.