ePOD ยท Pharmaceutical & Medical

ePOD software for pharmaceutical and medical supply delivery in Kenya

Pharmaceutical and medical deliveries carry high value and strict accountability. Zamacore builds ePOD software that records who received what, in what condition, with references that support audit and traceability.

How ePOD fits pharmaceutical distributors, medical suppliers, and health facilities

Pharmaceutical and medical deliveries carry high value and strict accountability. Zamacore builds ePOD software that records who received what, in what condition, with references that support audit and traceability.

Traceable handover to facilities

Deliveries to pharmacies, clinics, and hospitals capture the receiving officer, signature or code, quantities, and batch or serial references where required, leaving a clean chain of custody.

Condition and cold-chain notes

Temperature-sensitive items can require condition confirmation, seal checks, or photo evidence at handover, with exceptions flagged for review rather than lost.

Fewer disputes and faster audit

When a facility queries a shipment, the full delivery record is retrievable in seconds, supporting internal audit, regulatory review, and supplier reconciliation.

Controlled returns and recalls

Returned, rejected, and recalled items are recorded with reasons and evidence, so stock movements and credits are based on documented facts.

What every Zamacore ePOD record includes

Each delivery keeps a traceable record that finance, customer service, and management can trust.

Recipient sign-off

Name, signature, one-time code, or PIN confirming the right person received the delivery.

Photo evidence

Delivery, packaging, condition, seal, or serial photos attached to the order with a timestamp.

Quantities and exceptions

Delivered, short, rejected, damaged, and returned quantities with reasons and notes.

Time and place

Device and server timestamps, and location or geofence context where permitted.

Offline capture

Evidence is stored on the device and synchronised automatically when connectivity returns.

Audit trail

User, device, time, and approved amendments recorded so the original delivery record stays intact.

Connects to the systems you already run

ePOD is most valuable when delivery evidence flows into dispatch, finance, and reporting instead of living in a separate app.

Payments and reconciliation

Reconcile cash-on-delivery and M-Pesa collections using M-Pesa reconciliation workflows.

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Request an ePOD proposal for your operation

Share your delivery types, team size, evidence requirements, current systems, and target timeline. Zamacore will turn the requirement into a practical ePOD plan.

Electronic proof of delivery overview

Practical buying guides

Compare the workflow before you choose

Use these Kenyan buyer guides to review essential workflows, controls, integrations, and implementation questions.

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Frequently asked questions

Can ePOD capture batch and expiry references?

Yes. Batch, lot, serial, and expiry references can be captured against delivery lines where traceability is required.

Does it support cold-chain and condition confirmation?

Yes. Condition checks, seal confirmation, and photo evidence can be required for temperature-sensitive or fragile items.

Can it support audit and regulatory review?

Yes. Every record keeps its user, device, timestamp, and evidence, creating an audit trail that is quick to retrieve.

Can ePOD handle returns and recalls?

Yes. Returns and recalls are recorded with reasons and evidence, and can feed stock and credit workflows in connected systems.