Enterprise Delivery

Enterprise software development for Kenyan organisations

Zama Systems LTD builds and supports custom platforms for organisations that need documented delivery, secure integrations, procurement-ready evidence and long-term accountability — not just a launch date.

Who we deliver for

Organisations where records, payments, approvals and reporting carry real operational and reputational risk.

Membership

SACCOs and cooperatives

Member records, savings shares, loans, repayments, statements, deductions and reporting for leadership and auditors.

Property

Property and facility groups

Units, leases, rent, arrears, M-Pesa reconciliation, maintenance and owner statements across multiple branches.

Logistics

Logistics and distribution

Orders, dispatch, proof of delivery, rider custody, COD reconciliation and customer reporting.

Institutions

Schools, clinics and NGOs

Admissions, patient or beneficiary records, fee and donor workflows, communication, dashboards and audit trails.

Retail

Multi-branch retail groups

POS, stock, purchasing, transfers, staff roles, branch performance and consolidated management reporting.

Public sector

Suppliers and implementing partners

Structured data capture, approvals, document control, reporting and integration with existing institutional systems.

What enterprise buyers get

A delivery model built for due diligence, audit and long-term operation.

Architecture and integration

Documented system architecture, data model, API contracts, environment separation and an integration layer for M-Pesa, SMS, WhatsApp, ERP, CRM and internal systems.

Security and data protection

Role-based access, audit trails, encrypted transport, backup and restore procedures, and a data protection position aligned to Kenya's Data Protection Act.

Delivery governance

Written scope, milestone plan, named leads, change control, staged environments, user acceptance testing and documented launch sign-off.

Support and SLAs

Support tiers with agreed response and restoration targets, maintenance windows, monitoring, incident handling and planned improvements.

Knowledge transfer

Administrator training, user guides, runbooks and handover sessions so the organisation can operate and audit the system independently.

Commercial clarity

Transparent engagement models, milestone-based payments, a clear inclusions and exclusions list, and a written proposal before work begins.

Procurement-ready documentation

We can supply the standard documents buyers request during pre-qualification, due diligence and contracting.

Company documents

Certificate of incorporation, KRA PIN, tax compliance certificate, company profile and capability statement.

Commercial documents

Written proposal, scope schedule, milestone plan, pricing schedule, payment terms and change-control process.

Legal and data documents

Non-disclosure agreement, data processing agreement, IP ownership schedule, support SLA schedule and, where required, source-code escrow terms.

References and evidence

Live platform walkthroughs, reference conversations on request, product documentation and security control evidence for review.

Document availability depends on the specific procurement. Tell us what your procurement team requires and we will confirm what can be provided.

Engagement models

Choose the commercial structure that matches your risk, timeline and internal capacity.

Fixed-scope project

Discovery, written scope and a milestone-based build with defined acceptance criteria. Best for well-understood workflows.

Phased roadmap

A first release focused on the highest-value workflow, followed by planned phases as the system proves value.

Dedicated delivery team

A named team working in agreed sprints on a retainer, for organisations with a continuous product backlog.

Support and maintenance

Hosting, monitoring, backups, security updates, user support, bug fixes and planned improvements under an SLA.

Due diligence before you commit

Enterprise buyers should verify, not assume. We support a structured evaluation.

Live product walkthrough

Review working platforms and real workflows during discovery instead of relying on a slide deck.

Reference conversations

Speak to clients in comparable operating environments, subject to their consent.

Technical review

Review architecture, data model, security controls, integration approach and support model with your technical team.

Paid discovery or pilot

Start with a scoped discovery or a pilot module before committing to a full platform rollout.

Frequently asked questions

Do you work with SACCOs, cooperatives, NGOs and public-sector suppliers?

Yes. We deliver custom systems for membership organisations, cooperatives, property groups, logistics operators, schools, healthcare providers, NGOs and suppliers that work with county or national institutions.

Can you provide procurement documentation?

Yes. A capability statement, certificate of incorporation, KRA PIN and tax compliance documents, NDA and data processing agreement can be provided during procurement. Additional documents are supplied on request.

Who owns the software and the data?

Ownership is defined in the contract. We normally deliver client-owned code and data, with repository handover, documentation and administrator accounts released at agreed milestones.

Can you support an existing enterprise system?

Yes. We can audit, stabilise and extend an existing platform, take over maintenance, add integrations, improve reporting, or plan a phased replacement without stopping operations.

How is enterprise delivery governed?

Projects run with a written scope, milestone plan, named leads, a change-control process, staged environments, user acceptance testing and documented launch and support handover.

Ready to run a structured evaluation?

Share your procurement requirements, security questionnaire or project brief. We will respond with the right documents and a delivery plan.