The site is down or showing an error
We check hosting, DNS, PHP errors and the application log, then restore the site or give you a clear recovery plan.
Website Repairs · Kenya
Website repair services in Kenya
When your site is down, insecure, hacked or quietly losing enquiries, you need a practical fix — not a rebuild pitch. We diagnose the problem, confirm the price, and get the site working again.
Repairs from KES 3,000
Same-day triage
WordPress and Laravel
Written fix summary
What we fix
Most website problems fall into a few common categories. Tell us which one sounds familiar and we will start there.
SSL expired or the browser says “not secure”
We renew and install the certificate, fix mixed-content warnings and confirm HTTPS redirects work correctly.
The site was hacked or has malware
We isolate the infection, remove malicious files, close the entry point, restore a clean backup where possible and harden access.
Forms or email stopped working
We trace the form, SMTP or mailbox configuration and restore reliable delivery, including spam-filter and DNS checks.
The site is slow on phones
We review images, scripts, caching and layout, then make the highest-impact fixes first so the site feels faster.
Pages are missing from Google
We check indexing, canonicals, sitemap, robots rules and page metadata, then submit the corrected pages for indexing.
Repair packages and starting prices
Choose the package closest to your situation. If the job is smaller than the package, we will quote the smaller scope.
Essential Fix
KES 3,000
For a specific problem that needs a quick, focused repair.
- One reported issue
- Site and error diagnosis
- SSL and domain check
- Form or email repair
- Written summary of the fix
Security Clean-up
KES 6,000
For a hacked, infected or unstable website that needs recovery and hardening.
- Malware scan and removal
- Hacked file recovery
- Access and password review
- Backup and restore check
- Security hardening
Speed & SEO Tune-up
KES 9,000
For a site that works but is slow, hard to use on mobile, or hard to find in search.
- Performance review
- Image and script optimisation
- Mobile usability fixes
- Metadata and indexing review
- Analytics check
Website Care Plan
KES 3,500 / month
For a business that wants the site monitored, backed up and kept current.
- Uptime monitoring
- Weekly backups
- Security and plugin updates
- Small content changes
- Monthly health report
Domain renewals, hosting fees, premium plugins, licence fees and major rebuilds are quoted separately. We confirm the scope and price before starting.
How the repair works
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1
Send the symptoms
Share the URL, the error message, what changed recently and the access you have.
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2
Get a diagnosis
We check the site, hosting, DNS, SSL and logs, then confirm the cause and price.
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3
Approve the fix
Pay the agreed deposit by M-Pesa or bank transfer and we begin the repair.
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4
Verify and hand over
We test the fix on desktop and mobile, then send a short summary of what changed.
What to send with your request
The site address and the problem
Send the URL, a screenshot of the error if you have one, and the date or change that triggered it.
Hosting or CMS access
We may need hosting, WordPress admin or server access. Share the minimum access required, never an old password you still use elsewhere.
Your recovery priority
Tell us whether the priority is getting the site online, recovering data, removing malware, or restoring enquiries quickly.
A contact person
Name the person who can approve the scope and payment so the repair is not delayed by back-and-forth.
Website repair questions
How much does a website repair cost?
A focused repair starts at KES 3,000. Security clean-up starts at KES 6,000 and a speed and SEO tune-up starts at KES 9,000. We confirm the exact scope and price before work begins.
Do you repair WordPress and Laravel websites?
Yes. We work on WordPress, Laravel, and other PHP-based sites, including custom-built websites. If the site uses a platform we cannot safely repair, we will tell you and recommend a migration path instead.
What if the site cannot be recovered?
We will give you an honest recovery assessment. Where a clean backup or a rebuild is the safer option, we will explain the cost and what can be salvaged before you commit.
Do you need administrator access?
Yes, for most repairs we need hosting, CMS or server access. We ask for the minimum access required and recommend changing shared passwords after the work is complete.
How quickly can you handle an urgent outage?
Urgent outages are triaged the same working day where possible. Send the URL, the error message and your hosting provider so we can start diagnosis quickly.
Can you maintain the site after the repair?
Yes. Our care plan starts at KES 3,500 per month and covers uptime monitoring, backups, security updates, small content changes and a monthly health report.
Need a new website instead?
If the current site is beyond a sensible repair, we can scope a fast, mobile-friendly business website with lead capture, WhatsApp and basic SEO.